These terms ("Terms") govern your use of the NoRoboTalk mobile application ("App") operated by Lioma e.U. ("we", "us"). By using the App, you agree to these Terms.
NoRoboTalk is a mobile application that uses artificial intelligence to navigate automated phone systems (IVR) on your behalf. The App listens to phone calls placed on speaker, transcribes the automated system's speech, generates appropriate responses, and speaks them aloud.
You need an iPhone with iOS 17 or later, a microphone, and an active phone call on speaker mode. The App requires an internet connection to process responses.
The App provides 3 free calls upon first installation. Additional calls can be purchased through in-app purchases via the Apple App Store. Credits are consumable and non-transferable. One credit is consumed each time you start a new call session. All purchases are processed by Apple Inc. and are subject to Apple's terms and conditions.
In-app purchases of digital content (call credits) are delivered immediately upon purchase. By making a purchase, you expressly consent to immediate performance and acknowledge that you lose your right of withdrawal pursuant to § 18(1)(11) FAGG (Austrian Distance and Off-Premises Contracts Act) and Art. 16(m) of Directive 2011/83/EU once delivery begins.
For purchases made through the Apple App Store, Apple's refund policies apply.
You agree to use NoRoboTalk only for lawful purposes. You must not use the App to impersonate another person with fraudulent intent, conduct illegal activities, harass phone system operators, or record calls in jurisdictions where this is prohibited without the required consent. You are solely responsible for complying with applicable laws regarding call recording, automated communication, and telecommunications regulations.
We do not warrant that the AI will successfully reach your stated goal or respond correctly to all prompts. Your statutory warranty rights (Gewährleistungsrechte) under Austrian law (§§ 922 ff. ABGB and §§ 1 ff. VGG) remain fully unaffected.
We are liable without limitation for damages caused by intent (Vorsatz) or gross negligence (grobe Fahrlässigkeit), as well as for personal injury (Personenschäden).
For slight negligence (leichte Fahrlässigkeit), we are liable only for breach of material contractual obligations. In such cases, liability is limited to the foreseeable, contract-typical damage, and in any event to the amount paid for credits in the 12 months preceding the claim.
These limitations do not apply to liability under the Austrian Produkthaftungsgesetz (Product Liability Act).
NoRoboTalk, its design, and its technology are owned by Lioma e.U. You receive a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes.
We may suspend or terminate your access for material violation of these Terms after giving reasonable notice, unless immediate termination is justified by the severity of the violation. Unused credits are non-refundable upon termination for cause. You may stop using the App at any time by deleting it from your device.
The European Commission provides an Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr. We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect.
These Terms are governed by the laws of the Republic of Austria, excluding the UN Convention on Contracts for the International Sale of Goods (CISG) and conflict-of-laws rules.
For disputes with consumers (as defined in § 1 KSchG), the courts at the consumer's domicile, habitual residence, or place of employment in Austria have jurisdiction (§ 14 KSchG). For consumers in other EU member states, the mandatory jurisdiction rules of Regulation (EU) No 1215/2012 apply. For non-consumers, the exclusive place of jurisdiction is Klagenfurt am Woerthersee, Austria.
Lioma e.U. / Manuel Laurentius Thurner
Radetzkystrasse 10, 9020 Klagenfurt am Woerthersee, Austria
Email: info@lioma.eu